Technician Intelligence
Performance visibility that ServiceTitan doesn't surface.
🏆 Top Performer Spotlight
Julio Herrera
Master · 14.1 yrs tenure ·
1.2% callback rate ·
3.75★ avg rating
$9.7K
MTD Revenue
Callback Rate by Technician
T-19 Flagged
Tenure vs. Avg Rating
Scatter
All Technicians — This Month
28 Active
| ID | Name | Jobs | Revenue | Avg Rating | Callback Rate | Avg Duration | Cert | Status |
|---|---|---|---|---|---|---|---|---|
| T-14 | Sofia Mendez ⚠️ At Risk | 5 | $15.8K | 4.5★ | 20.0% | 2.08h | Journeyman | Active |
| T-04 | Keisha Brown | 10 | $15.6K | 3.57★ | 0.0% | 3.34h | Master | Active |
| T-03 | Javier Morales | 5 | $13.3K | 4.4★ | 0.0% | 2.16h | EPA 608 | Active |
| T-20 | Jerome Davis | 12 | $13.2K | 3.63★ | 0.0% | 3.4h | Master | Active |
| T-07 | Julio Herrera ★ Top | 6 | $9.7K | 3.75★ | 0.0% | 3.43h | Master | Active |
| T-09 | Tanya Johnson | 8 | $8.7K | 4.5★ | 0.0% | 3.53h | EPA 608 | Active |
| T-18 | Isabel Torres ⚠️ At Risk | 5 | $8.3K | 4.33★ | 40.0% | 2.78h | EPA 608 | Active |
| T-16 | Natalia Flores | 2 | $6.5K | 5.0★ | 0.0% | 3.56h | Master | Active |
| T-24 | Malik Foster | 8 | $4.8K | 4.8★ | 0.0% | 3.57h | EPA 608 | Active |
| T-19 | Brad Williams | 6 | $2.8K | 2.2★ | 0.0% | 2.33h | EPA 608 | Active |
| T-11 | Andre Wilson ⚠️ At Risk | 5 | $2.6K | 3.75★ | 40.0% | 2.98h | Journeyman | Active |
| T-22 | Derek Thompson | 5 | $2.4K | 3.8★ | 0.0% | 3.81h | EPA 608 | Active |
| T-12 | Camila Reyes | 3 | $2.4K | 4.0★ | 0.0% | 2.86h | Journeyman | Active |
| T-05 | Anthony Rivera | 6 | $2.4K | 3.2★ | 0.0% | 2.97h | Master | Active |
| T-25 | Adriana Castillo | 4 | $2.2K | 4.0★ | 0.0% | 2.65h | EPA 608 | Active |
| T-02 | Rosa Delgado | 2 | $1.8K | 3.0★ | 0.0% | 2.71h | Journeyman | Active |
| T-27 | Yolanda Medina | 5 | $1.7K | 4.67★ | 0.0% | 2.47h | EPA 608 | Active |
| T-10 | Pedro Gutierrez | 4 | $1.7K | 5.0★ | 0.0% | 3.35h | Journeyman | Active |
| T-23 | Lucia Vargas | 3 | $1.3K | 4.5★ | 0.0% | 3.4h | Journeyman | Active |
| T-26 | Ryan Murphy | 3 | $1.3K | 4.5★ | 0.0% | 2.96h | EPA 608 | Active |
| T-17 | Kevin Park | 3 | $1.2K | 3.67★ | 0.0% | 3.62h | Master | Active |
| T-08 | Miguel Santos | 4 | $880 | 3.25★ | 0.0% | 2.99h | Journeyman | Active |
| T-01 | Marcus Vega | 2 | $780 | 3.0★ | 0.0% | 3.47h | Master | Active |
| T-06 | Diana Cruz | 3 | $742 | 5.0★ | 0.0% | 3.96h | EPA 608 | Active |
| T-28 | Chris Nakamura | 4 | $624 | 4.33★ | 50.0% | 2.72h | Journeyman | Active |
| T-21 | Valentina Rojas | 2 | $622 | 5.0★ | 0.0% | 1.57h | Master | Active |
| T-15 | Darnell Harris | 1 | $291 | 4.0★ | 0.0% | 4.06h | Master | Active |
| T-13 | Travis Lee | 2 | $273 | 3.0★ | 0.0% | 4.08h | Master | Active |